Middle of the Month
Written by Michael Calam   
Monday, 16 February 2009 08:39

Monday morning and a new week commences.

As I start to write my to do list for this week, I can see that it is predominated by follow-ups from the last two weeks.  I'm going to start the morning by sending an SMS to all of my "Application Limbo" clients, those who are waiting for a conditional approval from their lenders.  While applying on-line often gives a conditional approval status, the current waiting time of around 7 days before the lenders pick up the file and match your supporting documents to your online application somewhat lessens the value of the conditional approval.  So, this morning, I'll send each of these clients a quick SMS message to advise them that we can expect to hear further from the bank this week.  Doing this also assists me by pre-empting the clients from calling me, as they are prone to do on a Monday, to find out how their application is going.

While I have a couple of client interviews this week, the rest of my time today will be taken up by following up lender requests for further information and chasing clients up for the extra documentation which I'm waiting for before I can submit their application. 

At least this week, I'm off on the right foot.  I'm organised.

 

 

 

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